Janice

Janice

Janice

A profile picture of Janice Chen
A profile picture of Janice Chen
A profile picture of Janice Chen

Product designer with 5+ yoe crafting intuitive SaaS and enterprise solutions.

I specialize in simplifying high-stakes, complex systems so first-time users succeed instantly and businesses see measurable impact.

  • Enterprise SaaS

  • Aviation

  • Transportation

  • E-Commerce

  • Payment & POS

  • Enterprise SaaS

  • Aviation

  • Transportation

  • E-Commerce

  • Payment & POS

  • Enterprise SaaS

  • Aviation

  • Transportation

  • E-Commerce

  • Payment & POS

Screenshot of Aioli airline admin portal showing the Catalogs page, where airline staff manage menus such as Christmas 2024 specials, Economy, Business, First Class, and Duty Free.
Reimagining Airline Back Office

Empowered airline staff to set up the entire sales journey in minutes, not days.

+83% effeciency • WestJet Approval • 2025

Screenshot of Aioli airline admin portal showing the Catalogs page, where airline staff manage menus such as Christmas 2024 specials, Economy, Business, First Class, and Duty Free.
Reimagining Airline Back Office

Empowered airline staff to set up the entire sales journey in minutes, not days.

+83% effeciency • WestJet Approval • 2025

Screenshot of Aioli airline admin portal showing the Catalogs page, where airline staff manage menus such as Christmas 2024 specials, Economy, Business, First Class, and Duty Free.
Reimagining Airline Back Office

Empowered airline staff to set up the entire sales journey in minutes, not days.

+83% effeciency • WestJet Approval • 2025

Screenshots of Connected Cabin passenger ordering app showing the in-flight menu. Tablet view displays coffee, sandwiches, and meal combos with prices, while mobile view highlights drinks, specials, and a cart for easy checkout.
Boosting In-Flight Sales

Enabled crews and passengers to buy, sell, and sync seamless across every flight.

+52% conversion • Porter Airline • 2024

Screenshots of Connected Cabin passenger ordering app showing the in-flight menu. Tablet view displays coffee, sandwiches, and meal combos with prices, while mobile view highlights drinks, specials, and a cart for easy checkout.
Boosting In-Flight Sales

Enabled crews and passengers to buy, sell, and sync seamless across every flight.

+52% conversion • Porter Airline • 2024

Screenshots of Connected Cabin passenger ordering app showing the in-flight menu. Tablet view displays coffee, sandwiches, and meal combos with prices, while mobile view highlights drinks, specials, and a cart for easy checkout.
Boosting In-Flight Sales

Enabled crews and passengers to buy, sell, and sync seamless across every flight.

+52% conversion • Porter Airline • 2024

Screenshot of RideFlag app showing HOV lane verification. The screen displays a highway map with a green HOV icon, a confirmation banner reading ‘Toll-Free Granted,’ and a large red button labeled End Trip.
Simplifying HOV Lanes Access

A tap-and-go experience that reduced mis-declarations and sped up toll verification.

+ four agency contracts • $375K pilot funding • 2022

Screenshot of RideFlag app showing HOV lane verification. The screen displays a highway map with a green HOV icon, a confirmation banner reading ‘Toll-Free Granted,’ and a large red button labeled End Trip.
Simplifying HOV Lanes Access

A tap-and-go experience that reduced mis-declarations and sped up toll verification.

+ four agency contracts • $375K pilot funding • 2022

Screenshots of Connected Cabin passenger ordering app showing the in-flight menu. Tablet view displays coffee, sandwiches, and meal combos with prices, while mobile view highlights drinks, specials, and a cart for easy checkout.
Web Plugin for Image Organizer

Keeps every visual you love organized, searchable, and ready to drop into any project.

Passion Project • 2021

Screenshots of Connected Cabin passenger ordering app showing the in-flight menu. Tablet view displays coffee, sandwiches, and meal combos with prices, while mobile view highlights drinks, specials, and a cart for easy checkout.
Web Plugin for Image Organizer

Keeps every visual you love organized, searchable, and ready to drop into any project.

Passion Project • 2021

Screenshots of Connected Cabin passenger ordering app showing the in-flight menu. Tablet view displays coffee, sandwiches, and meal combos with prices, while mobile view highlights drinks, specials, and a cart for easy checkout.
Web Plugin for Image Organizer

Keeps every visual you love organized, searchable, and ready to drop into any project.

Passion Project • 2021

White smart home speaker with fabric cover, displayed against a yellow background.
Library Booking System

Allow students, faculty, and all community members to reserve workspaces in libraries at anytime, anywhere.

Case Study • University of Toronto • 2021

White smart home speaker with fabric cover, displayed against a yellow background.
Library Booking System

Allow students, faculty, and all community members to reserve workspaces in libraries at anytime, anywhere.

Case Study • University of Toronto • 2021

White smart home speaker with fabric cover, displayed against a yellow background.
Student Mental Health Platform

Empowered students to find support and manage their mental well-being through a unified platform.

Case Study • University of Toronto • 2020

White smart home speaker with fabric cover, displayed against a yellow background.
Student Mental Health Platform

Empowered students to find support and manage their mental well-being through a unified platform.

Case Study • University of Toronto • 2020

Screenshot of RideFlag app showing HOV lane verification. The screen displays a highway map with a green HOV icon, a confirmation banner reading ‘Toll-Free Granted,’ and a large red button labeled End Trip.
Simplifying HOV Lanes Access

A tap-and-go experience that reduced mis-declarations and sped up toll verification

+4 agency contracts • $375K pilot funding • 2022

Screenshot of RideFlag app showing HOV lane verification. The screen displays a highway map with a green HOV icon, a confirmation banner reading ‘Toll-Free Granted,’ and a large red button labeled End Trip.
Simplifying HOV Lanes Access

A tap-and-go experience that reduced mis-declarations and sped up toll verification

+4 agency contracts • $375K pilot funding • 2022

White smart home speaker with fabric cover, displayed against a yellow background.
Library Booking System

Allow students, faculty, and all community members to reserve workspaces in libraries at anytime, anywhere.

Case Study • University of Toronto • 2021

White smart home speaker with fabric cover, displayed against a yellow background.
Library Booking System

Allow students, faculty, and all community members to reserve workspaces in libraries at anytime, anywhere.

Case Study • University of Toronto • 2021

White smart home speaker with fabric cover, displayed against a yellow background.
Student Mental Health Platform

Empowered students to find support and manage their mental well-being through a unified platform.

Case Study • University of Toronto • 2020

White smart home speaker with fabric cover, displayed against a yellow background.
Student Mental Health Platform

Empowered students to find support and manage their mental well-being through a unified platform.

Case Study • University of Toronto • 2020

Other Works

Other Works

Other Works

Designed with Passion

  • Bossify mobile app screens showing candidate profiles, completed projects, and earnings dashboard. A banner highlights 1st Place Winner, with the tagline ‘Get paid for design work. Become your own boss.’
  • Netflix teleparty, a co-watching system design
  • Leaf Up mobile app concept with screens showcasing eco-friendly tips, carbon footprint tracking, and user collections. Branding emphasizes ‘repurposing, reimagined’ with a green leaf logo.
  • Catch dating app interface on orange background. Screens display features for planning dates, editing date itineraries, and a landing page with illustration of a couple pointing at the night sky. Tagline: ‘Don’t miss out on love.
  • Case study cover slide for TikTok for Business onboarding redesign by Janice Chen, featuring bold typography on a dark background with TikTok’s brand colors and logo.
  • Homepage design for The Farmlands online grocery platform, showing fresh oranges under the slogan ‘Know Your Farmer, Know Your Food.’ Navigation highlights categories like vegetables, fruits, dairy, and bakery.”
  • Before-and-after comparison of Canada’s Historic Places website redesign. The old site features a cluttered gray layout with small text and images, while the new site shows a modern design with a large search bar, vivid architectural photography, and simplified navigation.
  • Web sign-up page for Jam & Marrow with minimalist form fields on the left and colorful fruit-topped pastries on the right, encouraging users to register for exclusive offers.
  • Bossify mobile app screens showing candidate profiles, completed projects, and earnings dashboard. A banner highlights 1st Place Winner, with the tagline ‘Get paid for design work. Become your own boss.’
  • Netflix teleparty, a co-watching system design
  • Leaf Up mobile app concept with screens showcasing eco-friendly tips, carbon footprint tracking, and user collections. Branding emphasizes ‘repurposing, reimagined’ with a green leaf logo.
  • Catch dating app interface on orange background. Screens display features for planning dates, editing date itineraries, and a landing page with illustration of a couple pointing at the night sky. Tagline: ‘Don’t miss out on love.
  • Case study cover slide for TikTok for Business onboarding redesign by Janice Chen, featuring bold typography on a dark background with TikTok’s brand colors and logo.
  • Homepage design for The Farmlands online grocery platform, showing fresh oranges under the slogan ‘Know Your Farmer, Know Your Food.’ Navigation highlights categories like vegetables, fruits, dairy, and bakery.”
  • Before-and-after comparison of Canada’s Historic Places website redesign. The old site features a cluttered gray layout with small text and images, while the new site shows a modern design with a large search bar, vivid architectural photography, and simplified navigation.
  • Web sign-up page for Jam & Marrow with minimalist form fields on the left and colorful fruit-topped pastries on the right, encouraging users to register for exclusive offers.